If you’re visiting Avon Village Family Dentistry for the first time, you may be wondering what to expect. Whether you’re new to the area or simply looking for a new dental home, our goal is to make your first visit comfortable, informative, and personalized from start to finish.
Here’s a step-by-step look at what your first visit typically looks like—and how we work to create a positive experience for every patient.
Scheduling Your First Appointment
Getting started is simple. New patients can:
- Submit an online request form
- Send us an email
- Call our office directly
While you can reach out in a few different ways, all appointments are scheduled over the phone.
This allows our Business Administration team to:
- Gather important information
- Learn more about your needs
- Find a day and time that works best for you
From your very first interaction, our team is focused on providing a smooth and welcoming experience.
Completing Your New Patient Paperwork
Once your appointment is scheduled, you’ll receive a welcome email with all necessary forms, including:
- Patient information
- Medical history
- Dental history
- Office agreements
We ask that all paperwork be completed before your appointment. This helps our clinical team prepare and ensures we can provide the safest and most effective care.
Your medical history is especially important, as it allows us to understand:
- Any allergies
- Current medications
- Existing conditions
If you’re unable to complete forms online, we ask that you arrive 10–15 minutes early so we can assist you in the office.
Arriving at the Office
When you arrive, you’ll be greeted by our front desk team. We’ll:
- Make a copy of your insurance card and driver’s license
- Confirm your information
- Help complete any remaining paperwork if needed
If everything is complete, you’ll be welcomed into our waiting area before your appointment begins.
For returning patients, we may ask you to arrive 5–10 minutes early if:
- Your insurance has changed
- Your contact information needs updating
- Your medical history needs to be refreshed
What Happens During Your First Appointment
Your first visit is designed to give us a complete understanding of your oral health.
For most patients, the appointment will begin with a hygienist who will:
- Review and update your records
- Take X-rays if needed
- Evaluate your gum and bone health
From there, the hygienist will determine the appropriate type of cleaning for you.
If a routine cleaning is appropriate, it may be completed during the same visit. If additional care is needed first, we will clearly explain the next steps and create a plan moving forward.
After your hygiene visit, one of our doctors will perform a full dental exam.
If You’re Experiencing a Specific Concern
If you’re coming in with a specific issue—such as pain or discomfort—you may be scheduled directly with a doctor.
In these cases, your visit will focus on:
- A more in-depth evaluation
- Diagnosing the issue
- Determining whether treatment can be provided that same day
Our goal is to address urgent concerns as efficiently and comfortably as possible.
Understanding Dental X-Rays
Dental X-rays are an important part of your visit when needed.
If you’re due for updated X-rays, we’ll take them during your appointment. However, if you had recent X-rays taken at another office and they are still usable for diagnostic purposes, we may not need to take new ones.
X-rays allow us to see areas that aren’t visible during a standard exam, including:
- Cavities between teeth
- Bone levels
- Infections
- Issues under existing dental work
They are a key part of preventive care, helping us detect problems early and avoid more complex treatment later.
X-rays are always taken based on your individual needs, they are not one size fits all.
Technology That Supports Your Care
At Avon Village Family Dentistry, we use advanced technology to enhance diagnosis and patient comfort.
One example is CBCT (Cone Beam Computed Tomography), a type of 3D imaging that provides a detailed view of your teeth, jaw, and surrounding structures.
We also utilize the Solea laser, which allows for:
- Minimally invasive procedures
- Reduced need for anesthesia in certain cases
- More comfortable post-treatment experiences
Our team is always looking for ways to bring the latest advancements into our practice to better serve our patients.
Meeting with the Doctor
After your exam, your doctor will review your oral health with you.
This may include:
- A general overview of your oral health
- Discussion of any cavities or areas of concern
- Evaluation of existing dental work
- Gum health and bone levels
If treatment is recommended, we will clearly explain:
- What is needed
- Why it’s recommended
- How urgent it is
We also discuss preventive care, including:
- Oral hygiene habits
- Diet and sugar intake
- Grinding or clenching
Patients are always encouraged to ask questions—we want you to feel confident and informed about your care.
After Your Appointment
Before you leave, our team will help you plan your next steps.
This may include:
- Scheduling your next cleaning
- Scheduling recommended treatment
- Reviewing your visit and answering any final questions
We always recommend scheduling your next visit before leaving, as our schedule can fill quickly.
If you have insurance, we will submit claims on your behalf. While we can provide estimates, we encourage patients to contact their insurance provider directly for specific coverage details.
Payment for your visit is due at the time of service.
Our Approach to Patient Care
At Avon Village Family Dentistry, we are committed to:
- Providing the highest level of individualized care
- Creating a positive and welcoming experience
- Supporting patients from their first phone call through ongoing treatment
We believe that great dentistry starts with clear communication, trust, and a focus on long-term health.
Frequently Asked Questions
How long is a first dental visit?
Most first visits are scheduled for about one hour to an hour and a half, though they may be slightly longer depending on your needs.
Will I get a cleaning at my first visit?
In many cases, yes. If a routine cleaning is appropriate, it may be completed during your first appointment. If additional care is needed first, we’ll explain the next steps.
Do I need X-rays at my first visit?
Most likely. If your previous X-rays are current and usable, new ones may not be needed.
What if I have a dental issue or pain?
You may be scheduled directly with a doctor for a focused exam and possible treatment.
What should I bring to my appointment?
Please bring your insurance card, drivers and be sure your paperwork is completed ahead of time if possible.
Can I ask questions during my visit?
Absolutely. We encourage all patients to ask questions, so they feel informed and comfortable with their care.
Schedule Your First Visit
If you’re ready to get started, we’d love to welcome you to our office.
Please call us at (860) 678-1140 to schedule your first appointment.
Our doctors also offer no-charge second opinions, giving you confidence in your care decisions.
